1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website or use an app. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Similar technologies such as web beacons, pixels, and local storage work in a comparable way. Throughout this policy, we use the term "cookies" to refer to all such technologies.
2. How We Use Cookies
Ace Services uses cookies and similar technologies on our website (aceservices.app) and within our mobile application for the following purposes:
- To keep our platform secure and working correctly.
- To remember your preferences and settings.
- To understand how visitors use our website so we can improve it.
- To measure the effectiveness of our marketing campaigns.
- To deliver relevant content and advertisements.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, services you have requested — such as logging in or submitting a job request — cannot be provided. These cookies do not require your consent.
Analytics & Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. All information collected is aggregated and anonymous — it does not identify you personally. We use this data to improve how our site works.
Functional Cookies
These cookies allow the website to remember choices you make (such as your region or language preferences) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Marketing & Targeting Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.
4. Cookies We Use
The table below lists the main cookies used on aceservices.app:
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __session | Ace Services | Maintains your authenticated session so you stay logged in. | Necessary | Session |
| _ga | Google Analytics | Used to distinguish users and track site usage statistics. | Analytics | 2 years |
| _ga_* | Google Analytics | Used to persist session state for Google Analytics 4. | Analytics | 2 years |
| _gcl_au | Google Ads | Used by Google AdSense to experiment with advertisement efficiency. | Marketing | 3 months |
| _fbp | Meta (Facebook) | Used by Facebook to deliver advertising and track conversions. | Marketing | 3 months |
| cookie_consent | Ace Services | Stores your cookie consent preferences. | Functional | 1 year |
5. Third-Party Cookies
Some cookies on our platform are set by third-party services we use. These third parties may use the information collected to provide their own services and for their own purposes, in accordance with their own privacy policies. The main third parties whose cookies may appear on our platform include:
- Google Analytics & Google Ads — for traffic analysis and advertising measurement. See Google's Privacy Policy.
- Meta (Facebook) — for advertising and retargeting. See Meta's Privacy Policy.
- Firebase (Google) — for app performance monitoring and crash reporting. See Firebase Privacy.
We do not control third-party cookies and recommend reviewing the relevant third-party policies for more information.
6. Managing & Disabling Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website. Browser-specific instructions:
Opt-Out Tools
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
- Google Ads: Manage preferences via Google Ad Settings.
- Meta Ads: Manage via Facebook Ad Preferences.
- Industry opt-out: Visit Your Online Choices (EU) or NAI Opt-Out (US).
7. Your Consent
When you first visit our website, we will ask for your consent to use non-essential cookies via our cookie banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences.
Strictly necessary cookies do not require your consent as they are essential for the platform to operate.
You can withdraw or change your consent at any time by clearing your browser cookies and revisiting our website, where the cookie banner will reappear.
Our use of cookies is compliant with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or improvements to our services. We encourage you to review this page periodically. The "Last Updated" date at the top of this page indicates when it was last revised.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@aceservices.app
Address: Ace Services Global Ltd, 1a Electric Parade, Seven Kings Road, Ilford, Essex, United Kingdom, IG3 8BY